Refund Policy

We offer a 60-day free return window for all Always feminine products purchased on alwaysussale.com. Returns are accepted for unused, unopened, undamaged items in their original, unaltered packaging. This policy applies to all customers worldwide, with no exceptions based on location.

All returns are completely free of charge. Customers may initiate a return request within 60 days of receiving their order, and all return shipping costs are covered by our platform. There are no restocking fees, return shipping fees, or hidden charges associated with the return process.

Once we receive and inspect your returned items, approved refunds are processed within 5–10 business days. Refunds are issued exclusively to the original payment method used at the time of purchase, in line with standard payment processing protocols.

After your refund is processed, you will receive a formal notification confirming the completion of the refund. Please note that additional processing time may be required for your payment provider to post the refund to your account, based on their internal policies and timelines.

Used, opened, damaged, or altered products are not eligible for return or refund. We reserve the right to reject returns or refunds for items that do not meet our eligibility criteria, to maintain product quality and fairness for all customers.

All returns and refunds are governed by the terms outlined in this policy. Our team is committed to processing returns and refunds fairly, efficiently, and transparently to support customer satisfaction.